So great to be able to buy this replacement lid for our tumbler. Can't always get a replacement!
This is absolutely the best tumbler ever. Cold drinks and ice stay cold for 24 hours and coffee stays hot for hours!
I dropped mine when I first got it and broke the lid. I ordered a new one but received a 16 oz lid instead of a 20 oz lid. Although Katie from Customer Support (who responded immediately), tried to help me, without a picture of the broken lid (which I had thrown out), they couldn't guarantee the right lid size as they had several manufacturers they used.
For the life of me, I couldn't figure out why a replacement 20 oz lid, for their tumbler, wasn't a sure thing. Katie refunded my money. She even offered to send another tumbler with a lid, which I declined., but was a very nice offer. I just went out and bought a replacement 20 oz lid for another brand and it fits just fine.
Overall, I will definitely buy from them again as their tumblers are great!
After a small mix up … island Jay got the correct lids to me. I have never experienced such outstanding customer service from any company before!! I’ll always be a loyal Island Jay customer 🥰
Thank you so very much for the replacement lid for my tumbler. I love it so much but the first one I couldn't get it to release correctly when I tried to open it. This one works perfectly. Thank you so much!!!!
Salesperson on phone was phenomenal.. Very nice and helpful. I’ll do repeat business. This wasn’t my first purchase. 5 Stars
Sincerely, Carol Spratt
Best ever to keep my drinks from spilling when walking!
Our flamingos print, pack, and ship everything from Oldsmar, Florida.